Customer Support Specialist – Applova Inc.

Full Time

Website Applova Inc.

Customer Support Specialist – Applova Inc.

Top Latest Job Vacancies with highest Salary in Sri Lanka 2023 by Lankanjobs.lk

About the Role

At Applova we are looking for Customer Support Specialist to join our team to drive customers onboarding, troubleshoot, answer customer queries and ensure customer satisfaction.

Responsibilities

  • Troubleshoot and resolve customer queries
  • Help customer to have a smooth onboarding experience to Applova
  • Carefully set up the menu’s of customers in the system.
  • Respond in a timely manner to customer support requests via Email and calls
  • Coordinate with the team to provide the support needed by customers

Desired skills and experience

  • Excellent English communication skills
  • Good analytical skills
  • Efficient Data Entry skills
  • Sufficient business acumen and exceptional customer service approach
  • Capability to understand technology and help troubleshoot issues
  • A minimum of 2 years experience in Customer Support

Selected candidates will work on US work hours and can expect an attractive remuneration

package with other corporate fringe benefits.

Please submit your CV to [email protected] and quote “Customer Support Specialist” in the subject line.

To apply for this job email your details to careers+csups@applova.io