Clearance Coordinator – Advantis Express Pvt Ltd

Full Time

Website Advantis Express Pvt Ltd

At Advantis Express, we believe that a connected world is a better world

Clearance Coordinator – Advantis Express Pvt Ltd

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  • Acting as a customer interface and liaising directly both verbally and in writing with customers
  • Preparing daily web manifest
  • Communicating proactively with customers to inform them of any updates on inbound packages and duty/ tax charges
  • Following up and obtaining confirmations from the consignee to clear inbound packages on arrival
  • Communicating clearly and precisely to customers regarding detained packages
  • Archiving all pre-clearance targets and meeting the detained clearance target
  • Maintaining high service levels by following FedEx standing guidelines


  • Excellent customer service skills (effective communication/ listening skills/ flexibility and open-minded)
  • Good command of English/ Sinhala and Tamil languages
  • Computer literacy and good administrative skills
  • Leadership and problem-solving skills

Previous experience in a similar capacity or relevant industry experience would be an added advantage

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